Legal

Privacy Policy

Last updated: January 1, 2025  ·  Effective: January 1, 2025

This Privacy Policy describes how 12Help.com ("we","us","our") collects, uses, and shares information when you visit 12help.com.

1. Information We Collect

1.1 Automatically Collected

When you visit our site, we automatically collect: browser type, operating system, referring URL, pages viewed, date/time of visit, IP address (country-level only for security), and device type.

1.2 Cookies and Tracking Technologies

We use cookies for:

• Analytics: Google Analytics to understand site usage. Opt out at tools.google.com/dlpage/gaoptout.
• Affiliate tracking: When you click affiliate links, partner companies may set cookies to track purchases. See Section 4.

2. How We Use Your Information

• Operate, maintain, and improve the site
• Analyze traffic patterns and content performance
• Monitor for security issues and prevent abuse
• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

3. Sharing of Information

• Service providers: Web hosting, analytics — bound by confidentiality obligations
• Affiliate partners: Receive transaction data when you click from our site
• Legal requirements: Disclosure required by law or government authority

4. Affiliate Links & Advertising

12Help.com participates in affiliate marketing programs including the Amazon Services LLC Associates Program and may also partner with NordVPN, Surfshark, Bitdefender, Malwarebytes, TP-Link, ASUS, Eero, Netgear, 1Password, and Bitwarden. We earn a commission when you click certain links and make a purchase — at no additional cost to you.

5. Children's Privacy

Our site is not directed at children under 13. We do not knowingly collect personal information from children under 13.

6. Your Rights

California residents have rights under CCPA. Virginia, Colorado, and other state residents may have rights under applicable state privacy laws. Email us to exercise any rights.

7. Contact Us

Email: privacy@12help.com